Returns & Exchanges
We want you to love your D.LOUISE pieces, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our priority.
Start Your Return
Visit our online returns portal and enter your order number and email address to initiate your request.
Prepare Your Package
Securely pack your items in their original D.LOUISE gift box and mailer to ensure they arrive back to us in perfect condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing